Remote Access

Riverview Health employees, physicians, and contractors may access most internal resources from external locations and devices. Permission to access resources remotely must be pre-arranged by your manager and the Information Systems department.

Requirements for Remote Access

To remotely access Riverview Health resources, users must meet the following requirements:

• Have a @riverview.org account (username and password)
• Be enrolled in the Riverview Health Multi-Factor Authentication (MFA) solution
• Have a reliable internet connection (10 Mbps or greater)
• Have a modern browser, computer, or mobile device

VMware Horizon virtual desktops

VMware Horizon provides authorized Riverview Health users remote access to a virtual desktop in our environment. Most of the internal applications, clinical systems, an other resources will be available within this solution. There are two ways to remotely access a VMware Horizon virtual desktop at desktops.riverview.org:

Microsoft Office 365

Microsoft Office 365 provides authorized Riverview Health users remote access to Microsoft Outlook, Teams, Word, Excel, OneDrive, SharePoint, and many other solutions without first having to logon to a VMware Horizon virtual desktop. There are two ways to remotely access Microsoft Office 365 resources at https://s.riverview.org/office:

Help Desk

If you have questions regarding remote access, please contact the Information Systems Help Desk.