Preparing for your Visit

Everything you need to know before your visit is at your fingertips — what to bring, what to expect, directions, parking and more. For personalized instructions related to your appointments or procedures, be sure to check your MyChart account.

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Preparing for your Visit

Everything you need to know

Prepare your questions

Prepare a list of Symptoms/questions

To make your visit more effective and ensure all your concerns are addressed, it’s important to come prepared. Prepare a list of questions/symptoms prior to your visit.

What symptoms you're experiencing. How severe they are (mild/moderate/severe)
When they started, and how often they occur
What makes them better or worse
Any medication allergies
Any recent travel or exposure to illness
Sleep habits, stress levels, or changes in weight/appetite
Any family history

A person writing a note on a desk next to a laptop

Prepare medical records

Whether you are visiting us for the first time or coming for a follow-up visits, it is important that you bring your relevant medical records to your appointment. Please follow these instructions:

Discharge summaries from hospitals
Outpatient consultation notes
Diagnostic reports (X-rays, MRIs, CT scans, lab tests)
Current prescriptions
Immunization records
Surgical history

If you have digital copies, please carry them in a pen drive or be ready to share with the providers.

A notebook with writing produced by a fancy pen

Review pre-appointment instructions

Follow the pre-appointment instructions to help ensure a seamless and efficient visit. These guidelines are designed to prepare you ahead of time, minimize delays, and ensure the best possible outcome for your appointment.

Confirm your appointment 24–48 hours in advance.
If required, complete any pre-visit paperwork online or bring it with you.
Arrive 15–30 minutes early to allow time for check-in, paperwork, and vital sign assessments.
Carry your valid ID, insurance card and any other methods of payment.
Follow our visitor guide if coming with a family member.
If coming for a procedure, follow the pre-procedure instructions for dietary restrictions.

If you have any other questions, you can now message your care provider via MyChart.

A person outdoors writes in their notebook

Set up MyChart

Whether you are at work, on the road or at home, MyChart gives you online access to your medical information so you can:

Schedule primary care appointments. Manage your appointments by viewing your upcoming and past appointments.
Communicate with your health care provider
Access your test results and view your doctor's comments.
Pay bills online.
Request prescription refills.

Setup MyChart Log into MyChart

Directions/Parking

Whether you are visiting Riverview for general physicals or for a procedure, please follow our directions and parking guidelines for your visit.

Noblesville Entrances:

Entrance 1 (ER): Open 24/7
Entrance 2 (Visitors): Open 8 a.m. to 8 p.m. daily
Entrance 3 (Women's Pavilion): Open 7 a.m. to 8 p.m. Monday-Friday

Westfield Hospital visitors should use the main entrance. For directions to a specific location, please click on the location to view it on the map.

Locations Noblesville Parking Map

Next steps after your appointment

Prescriptions & treatment plan

Prescriptions & treatment plan

Thank you for visiting us. Your health and recovery remain our highest priority. You can now access your appointment summary, post-visit instructions, provider notes, and treatment plans through MyChart.

If you need medications, you can send in a request to pick up from our Outpatient Pharmacy at Entrance #5.

MyChart log in Outpatient pharmacy

Check for test results

Check for test results

With MyChart, you can view test results as soon as they become available. To view test results, go to Test Results. Select a test to see more information about it.

To download a PDF file of your past test results over time:

Go to Test Results
Select the test result you want to download
Click Compare result trends

In the Download results section at the bottom of the page, click Download. Update your communication preferences, to get notifications when your results are added to MyChart.

Schedule follow-up visits

A woman having her blood pressure checked

Schedule follow-up visits

You now have multiple convenient options to schedule a follow-up visit with your physician. You can do so through MyChart, request a call from the clinic, contact the provider’s office directly, or book online via our website.

Our website also lets you view available appointment times based on the type of visit and the provider you need, and you can schedule directly - even without a MyChart account.

If you have any specific questions about your visit or follow-up appointments, feel free to contact your provider’s clinic directly.

Book an Appointment

Estimate cost

Estimate cost

To benefit the community and patients we serve, we are happy to help you estimate upcoming healthcare costs.

A patient may ask for an estimate of the amount the patient will be charged for a non-emergency medical service provided in this facility. The law requires that an estimate be provided within five business days. If you would like to request an estimate for non-emergent services, please contact our customer service department at 317.776.7141 or 800.523.6001 between the hours of 8 a.m. and 4 p.m.

Learn More

Billing Questions

Our staff can help you finalize your financial arrangements or explain the billing procedures. If you need help with payment of your bill or have questions concerning your bill, please contact one of our financial representatives at 317.286.6575 or 888.272.9295.

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Preparing for your Visit

Everything you need to know

Prepare a list of Symptoms/questions

Prepare medical records

Review pre-appointment instructions

Set up MyChart

Directions/Parking

Next steps after your appointment

Prescriptions & treatment plan

Check for test results

Schedule follow-up visits

Estimate cost

Billing Questions