Bill Pay

Have a billing question? Call us on 317.286.6575 or 800.523.6001 between 8am and 6pm, Monday through Friday.

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Financial Assistance program

Financial Assistance program

Patients with no insurance or with limited coverage may make payment arrangements prior to dismissal by contacting one of our Financial Representatives at 317.286.6575 or 800.523.6001.

The following forms and documents are available for the Financial Assistance Program:

Billing and Collections Information
Financial Assistance Checklist
Financial Assistance Application
Financial Assistance Policy Plain Language Summary
Patient Rights, Responsibilities and Payment Options
Emergency Medical Treatment and Transfer

Learn more

FAQs

FAQs

Our staff can help you finalize your financial arrangements or explain the billing procedures. If you need help with payment of your bill or have questions concerning your bill, please contact one of our financial representatives at 317.286.6575 or 800.523.6001. Also, check out the Billing & Insurance Frequently Asked Questions.

For help with your Riverview Health Physicians account, please contact Riverview Health Physicians Patient Accounts at 317.770.6900.

You can also learn more in our glossary of billing terms.

FAQs

Understanding your bill

Understanding your bill

A daily room charge includes fees for the room, 24-hour nursing care, meals, housekeeping, maintenance and laundry services—all of which are provided for your comfort and to guard you against infection and injury. Special services ordered by your physician, such as an operating room, pharmacy, X-rays, laboratory tests, anesthesia, physical therapy, respiratory therapy and other diagnostic treatment procedures, will appear as extra charges on your bill.

Often, you will get more than one bill because separate bills are issued by Riverview Health and by individual physicians involved with your care, such as your surgeon and radiologist. Your hospital bill doesn’t include the fees of your attending physician, surgeon, anesthesiologist, pathologist, radiologist or consulting physician. You will be billed directly by their offices. We will bill your insurance company if you provide us with the necessary information.

Billing terms explained

Billing terms explained

We have created a glossary of essential terms related to bill payment services, improving their understanding and confidence in using online or automated bill pay tools.

Glossary

Cost estimates

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Cost estimates

As a county-owned hospital with a long history in the community, our mission is to improve and preserve the health and well-being of those we serve. To benefit the community and patients we serve, we are happy to help you estimate upcoming healthcare costs.

Cost estimates

Payment options

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Payment options

At Riverview Health, we understand that medical bills can be overwhelming, and we're here to help. We offer a variety of convenient and flexible payment options to make it easier for you to manage your healthcare expenses.

Payment options

Question about your medical bill?

If you have a question about your bill, please call our customer service representatives:

Office Hours: 8 a.m.-6 p.m. Monday through Friday
Phone: 317.286.6575
Alternate Phone: 800.523.6001

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Bill Pay

Need additional help?

Financial Assistance program

FAQs

Understanding your bill

Billing terms explained

Cost estimates

Payment options

Question about your medical bill?