Riverview Health

Patient Information

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Financial Assistance Program

Patients with no insurance or with limited coverage may make payment arrangements prior to dismissal by contacting one of our Financial Representatives at 317.776.7141 or 800.523.6001.

The following forms are available for the Financial Assistance Program:

Billing Questions

Our staff can help you finalize your financial arrangements or explain the billing procedures. If you need help with payment of your bill or have questions concerning your bill, please contact one of our financial representatives at 317.776.7141 or 800.523.6001. Also, check out the Billing & Insurance Frequently Asked Questions.

For help with your Riverview Medical Group account, please contact Riverview Medical Group Patient Accounts at 317.770.6900.

You can also learn more in our glossary of billing terms.

Understanding Your Bill

A daily room charge includes fees for the room, 24-hour nursing care, meals, housekeeping, maintenance and laundry services—all of which are provided for your comfort and to guard you against infection and injury. Special services ordered by your physician, such as an operating room, pharmacy, X-rays, laboratory tests, anesthesia, physical therapy, respiratory therapy and other diagnostic treatment procedures, will appear as extra charges on your bill.

Often, you will get more than one bill because separate bills are issued by Riverview Health and by individual physicians involved with your care, such as your surgeon and radiologist. Your hospital bill doesn’t include the fees of your attending physician, surgeon, anesthesiologist, pathologist, radiologist or consulting physician. You will be billed directly by their offices. We will bill your insurance company if you provide us with the necessary information.